A lot of people ask me in meetings that what is a CRM application. I thought it will be a good idea to write a detailed article around this. In general, CRM stands for Customer Relationship Management. It is a process of managing the relationship with your customer. The relationship with the customer doesn’t just [...]

Tags: CiviCRM, CRM, Customer Relationship Manager, SugarCRM, vTiger CRM

Managing contacts can be a challenging task for any business but with a proper Customer Relationship Manager (CRM) such as vTiger; managing customers is as easy as ABC. Customers in case of a CRM is a very general term used for any individual/organisation who have had any dealing with you. They are not only those [...]

Tags: CiviCRM, Customer Relationship Manager, SugarCRM, vTiger CRM

  Target Integration deals with a lot of CRM applications like vTiger, CiviCRM etc and every now and then we need to test either a new CRM addon or a custom CRM Application for a business. In order to make sure that we don't do experiments with real user data we use a free script [...]

Tags: CiviCRM, SugarCRM, TESTING, vTiger CRM